Coffee Machine Repairs & Servicing – UK-Wide

Fast, Reliable, Fully Managed Support for Your Coffee Machine

When your coffee machine stops, so does your business. That’s why we offer fast, expert, fully managed repairs and servicing — designed to keep you brewing and your customers happy. Whether you bought your machine from us or elsewhere, our in-house engineers provide nationwide coverage, transparent pricing, and the specialist know-how to keep your equipment performing at its best.

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PSSR BOILER INSPECTIONS

ANNUAL SERVICING

REACTIVE REPAIRS

COFFEE & MACHINE SUPPLIES

Our Commercial Coffee Machine Services

Keeping your coffee machine in perfect working order is crucial for business. Our dedicated team of commercial coffee machine engineers provides fast, reliable, and professional support to ensure your equipment is always ready to brew, minimising downtime and protecting your profits.

Emergency Repairs – Our experienced engineers provide on-site emergency coffee machine repair with fully stocked vans to get you back up and running fast.
Routine Servicing – Regular maintenance keeps your machine in peak condition, preventing unexpected breakdowns and costly repairs.
PSSR Boiler Inspections – Stay compliant with legally required annual coffee machine boiler inspections to keep your machine certified and your insurance valid.
Technical Support & Troubleshooting – Get quick resolutions with expert advice and support over the phone or in person.

Call 01743 830000 | [email protected]

Services We Offer
Complete Coffee Machine Support

We provide comprehensive coffee machine support to keep your business running smoothly. Our team is equipped to handle everything from emergency breakdowns to routine coffee machine maintenance, ensuring your machine consistently performs at its best.

Repairs & Emergency Call-Outs

Rapid on-site diagnosis: Our engineers quickly identify issues to minimise your downtime.
Emergency support line: Get immediate assistance when you need it most.
First-time fix focus: We aim to resolve problems on the first visit with our fully stocked vans.
All major commercial brands: We have experience servicing and repairing a wide range of coffee machine brands.

Maintenance & Prevention

Scheduled servicing packages: Keep your machine in peak condition and prevent costly future breakdowns with our preventative maintenance coffee machine plans.
Group head cleaning & water filter replacements: Essential coffee machine maintenance to ensure a perfect-tasting coffee every time.
Full machine health checks: A thorough inspection to identify any potential issues before they become a problem.
Generous discounts for coffee customers: Enjoy reduced rates on our services when you order your coffee beans from us.

So, How Can We Help?

Areas We Cover
Local Engineers, Regional Reach

For Iron & Fire’s coffee and machine leasing customers, we cover the full length and breadth of the UK. All our coffee machine repair and servicing are fully inclusive in our lease deals!

If you are not (yet!) an Iron & Fire customer, we can still help. Based in the heart of Shropshire, we cover a wide area across Wales, the Midlands and North and Southern England.

Shropshire
West Midlands
Gloucestershire
Greater London
Herefordshire

Leicestershire
Manchester
Northamptonshire
Nottinghamshire
Oxfordshire

Staffordshire
Wales
Warwickshire
Worcestershire

How It Works
Quick & Simple Process

Our process is quick and simple, designed to get your business back to brewing exceptional coffee with minimal downtime.

Call or Book Online

Use our online form to schedule a service or call our 24/7 support line.

We Diagnose & Dispatch

We’ll troubleshoot or send an engineer right away.

You Get Back to Brewing

Our fast, expert repairs mean you can get back to serving customers quickly, without losing sales.

Coffee Safe

Did you know, it’s a legal requirement to have an annual PSSR boiler test on your commercial coffee machine? Since the early 2000s, failure to carry a valid test certificate can invalidate your insurance and warranty, putting your business at risk.

If you own or lease a commercial coffee machine over 14 months old that uses pressurised steam, you have a statutory obligation to meet the requirements of the Pressure Systems Safety Regulations 2000 (PSSR).

Our certified engineers are fully qualified to carry out your full PSSR testing and issue your PSSR test certificate. The inspection includes:

Complete machine strip-down and thorough cleaning
Full boiler and safety valve inspection
Heating element gasket replacement
Pressure testing to ensure your machine operates safely
Official PSSR Test Certificate issuance

What Our Customers Say

Partnering with Iron & Fire has been a game-changer for our cafe.

Their speciality coffee beans are consistently high quality, offering a diverse range of flavour profiles that our customers absolutely love. We’ve seen a noticeable increase in positive feedback about our coffee since switching.

Sarah Miller

What truly sets them apart is their exceptional maintenance service.

Iron & Fire has been fantastic in providing us with top-notch coffee machines and grinders. Their engineers are knowledgeable and responsive, ensuring minimal downtime for our business.

James Chen

Iron & Fire is more than just a coffee supplier.

They’re a comprehensive partner for our multi-site coffee business. From sourcing unique and delicious speciality coffees to providing reliable equipment and efficient maintenance. They offer a complete solution.

Emily Carter

We’re Coffee Experts, Not Just Engineers

You can experience the Iron & Fire difference for your coffee business too.

Iron & Fire is an award-winning roastery. Our engineers are trained by coffee people — not just machine techs. That means you get a service that ensures your machine is optimised for the best your coffee can be and you receive advice and support that improves flavour, consistency, and performance.

LEARN MORE ABOUT OUR SERVICES

Need Help With Your Coffee Machine?

Ready to get your machine serviced or repaired? We’re here to help.

Click the buttons below to request a callback from a technician or book your repair online.

Request a Callback

Book a repair

Frequently Asked Questions

How often should we service our commercial coffee machine?

For businesses, we recommend a full service every 12 months, depending on your sales volume. Regular coffee machine servicing is a preventative measure that minimises downtime, ensures consistent coffee quality, and protects your investment by extending the lifespan of your equipment.

Is it a legal requirement to have our coffee machine inspected?

Yes. Under the Pressure Systems Safety Regulations 2000 (PSSR), any commercial espresso or bean-to-cup machine with a pressure boiler that is over 14 months old requires an annual inspection. Failure to have a valid PSSR certificate can void your insurance and is a breach of health and safety law.

What are the signs that our coffee machine needs a professional repair?

Common signs include a significant loss of pressure, leaking from the group head or steam wand, unusual noises during operation, or inconsistent coffee extraction. If you notice any of these issues, it’s best to call a professional to prevent further damage and avoid disruptions to your service.

Do you offer a service contract for businesses?

Yes, we offer tailored service packages to businesses to meet your specific needs. These contracts can include scheduled maintenance, priority support, and discounted rates on repairs, providing you with peace of mind and predictable costs.

Do you provide repair services for machines not purchased from Iron & Fire?

Absolutely. While our lease customers benefit from inclusive repairs and coffee machine servicing, our skilled engineers are equipped to service and repair all major commercial coffee machine brands, regardless of where they were purchased.